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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nikki Robinson

Nikki Robinson

March 24, 2026

5  out of  5
rating by Nikki Robinson
"Litzy has been extremely helpful and understanding! In the last couple of weeks both myself and my mom have had some assistance come up with our coverages. I had a total loss claim with an automobile. My mom had an issue with her homeowner's coverage. The office staff at Brandon's office has been so helpful navigating these issues. Litzy has provided extra care through it all. Thank you to the team at Brandon Combs office!"
We responded:
"Thank you Nikki! Litzy is a valuable part of our team and is great with helping with claims. I am glad she was able to help you and your mother get through the issues that came up. "
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Kathleen Groves

March 12, 2026

5  out of  5
rating by Kathleen Groves
"Kim is the best for all my insurance needs! She always has every answer to every question I have!"
We responded:
"Thank you Kathleen! Kim is very knowledgeable and if there’s something that she doesn’t know, she doesn’t hesitate to find out and get you an answer. "
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Emma Mctaggart

March 8, 2026

5  out of  5
rating by Emma Mctaggart
"Caroline helped me with bundling my home and auto insurance! She is amazing!"
We responded:
"Emma, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to Caroline or anyone in the office—we are always here to help!"
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Kathy Bias

March 6, 2026

5  out of  5
rating by Kathy Bias
"Got a great deal on insurance so happy to be with Staye Farm"
We responded:
"Wow, thank you for the 5-star review, Kathy! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Alan Lassetter

February 19, 2026

5  out of  5
rating by Alan Lassetter
"Been with Brandon 15+ years- the service is great. Kim and staff never disappoint and take care of you on a personal level not like a number. As always thank you for taking care of my son and I."
We responded:
"Thank you Alan! We try to make sure everyone is treated like a person and not a number. Thank you for allowing us to take care of you and your son. "
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Cayce Edwards

February 18, 2026

5  out of  5
rating by Cayce Edwards
"Been with Brandon 15+ years the service is great , Kim an staff never disappoint they take care of you on a personal level not like a number. as always thank you for taking care of Matthew an myself"
We responded:
"Thank you Cayce! It’s our pleasure to take care of your and Matthew’s insurance needs. We really appreciate you and your loyalty. "
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David Byerly

February 9, 2026

4  out of  5
rating by David Byerly
"Very responsive customer service. Great price"
We responded:
"Thank you David! We try to be very responsive to our customers. "
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Mallory Bates

February 4, 2026

5  out of  5
rating by Mallory Bates
"Kim is the absolute best for insurance needs! She answers every question I have and never fails to help me find the best options suitable for me!"
We responded:
"Thank you Mallory! Kim is great and is very knowledgeable. She is a great asset."
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Amanda Worley

February 3, 2026

5  out of  5
rating by Amanda Worley
"Brandon has been incredible to work with. He not only helped me lower my insurance costs, but also made sure my family has excellent coverage. He’s always responsive, professional, and truly cares about his clients. I couldn’t recommend him more—10/10!"
We responded:
"Thank you Amanda for such kind words and the review. We do our best to help each customer find the right coverage that is best for them and at the best price. "
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Robbie Burns

January 30, 2026

5  out of  5
rating by Robbie Burns
"The staff is always so helpful and Kim always helps you decide the coverage you need and is always so polite I feel she has my best interest in mind."
We responded:
"Thank you Robbie. Great customers like you make our job easier. Thank you for trusting us with your Auto insurance. "
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miguel santamaria

January 5, 2026

5  out of  5
rating by miguel santamaria
"Great service from you & your team!! , one of your team members Litzy helped answer all of my questions & was extremely patient with me. So thank you guys!"
We responded:
"Thank you, Miguel. We really appreciate your business and glad we could get all your questions answered."
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Sabrina Dunham

January 5, 2026

5  out of  5
rating by Sabrina Dunham
"she was awesom"
We responded:
"Thank you, Sabrina. I am glad to hear that she was awesome to work with."
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Irvin Morales

December 29, 2025

5  out of  5
rating by Irvin Morales
"Kim is the best! She is always happy to help and quick to answer any of our questions. Thank you Kim!"
We responded:
"Thank you Irvin! Kim is a wealth of knowledge and is always happy to help. "
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John Bellune

August 22, 2025

5  out of  5
rating by John Bellune
"Kim was an absolute pleasure to speak with over the phone and she did everything to get me the right insurance and make the process as easy as possible. Thank you Kim!"
We responded:
"Thank you, John! I'm happy to hear that Kim made your experience smooth and enjoyable. Our team is dedicated to providing excellent service, and it's great to know Kim delivered on that promise. If you have any more questions or need further assistance, feel free to reach out!"
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breanna best

June 16, 2025

5  out of  5
rating by breanna best
"Kim is the best!"
We responded:
"Thank you for your review, Breanna! I'm happy to hear that Kim provided you with such a great experience. We appreciate your feedback and are here for any of your insurance needs."
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Sam Hudson

May 21, 2025

5  out of  5
rating by Sam Hudson
"Hello Brandon and your team in Dalton, Thank you sincerely for the invaluable assistance and guidance you provided throughout the insurance/restoration process. Your expertise was instrumental in bringing my baby back to her original condition after an incident with railroad tracks in Ringgold. Regrettably, we had inadvertently entrusted my vehicle to a less reputable body shop. Your team’s exceptional workmanship and attention to detail ensured that Christine was completed to the highest standards. We are deeply appreciative of your hard work, dedication, and unwavering commitment to your profession and customers . Your efforts have made a profound impact on our lives. Sincerely, The Hudson’s"
We responded:
"Thank you, Sam, for your kind feedback! I'm glad our team's expertise and dedication played a key role in restoring your vehicle. It's satisfying to know that our attention to detail met your expectations. Should you need any further assistance or have questions, feel free to reach out. We're always here to help!"
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Ronald Rowe

May 12, 2025

5  out of  5
rating by Ronald Rowe
"Awesome people to work with I have been with State Farm since I was 16 and I’m 43 now. My agent is the coolest that take care of what ever problems I have I would highly recommend.."
We responded:
"Thank you, Ronald, for your wonderful feedback! I’m happy to know that you’ve had such a positive experience with us over the years. It’s great to hear that you feel well taken care of. If you ever need anything or have questions, don’t hesitate to reach out. Your recommendation means a lot to us!"
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Boomer Bates

May 8, 2025

5  out of  5
rating by Boomer Bates
"Kim Cline at Brandon Combs State Farm is the best!! I can’t tell you how many times I’ve called and she answered right away for a multitude of reasons ranging from quoting homeowners insurance to answering the dumbest questions I can come up with! She has written every insurance policy I have from house to vehicles to our bass boat! Couldn’t recommend her any higher! TEN STARS WOULDN'T BE ENOUGH !"
We responded:
"Thank you so much, Boomer, for your enthusiastic feedback! I'm delighted to hear about your positive experiences with Kim. Her dedication to providing prompt and comprehensive service is truly appreciated. If you ever have more questions or need assistance, don't hesitate to reach out. We're here to help with all your insurance needs!"
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Terry Pettus

April 30, 2025

5  out of  5
rating by Terry Pettus
"Great policy review with Brandon!"
We responded:
"Thank you, Terry! I'm glad you enjoyed the policy review with our office. If you have any more questions or need assistance in the future, feel free to reach out!"
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Debbie Broadwater

February 26, 2025

5  out of  5
rating by Debbie Broadwater
"I recently switched to State Farm car insurance. Not only am I saving money, I’m receiving exceptional customer service. Brandon Combs is super quick to respond, extremely helpful, and one of the nicest guys I know. I’m highly recommending State Farm to my family and friends!"
We responded:
"Thank you, Debbie, for sharing your experience! I'm delighted to know that you're enjoying both the savings and the exceptional service. It's wonderful to hear that Brandon's quick responses and helpful nature have made a positive impact. Your recommendation to family and friends means a lot to us. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Walter Howell

July 4, 2024

5  out of  5
rating by Walter Howell
"Great insurance, great rates, and excellent service"
We responded:
"Thank you, Walter, for your positive feedback on our great insurance rates and excellent service! We are happy to hear that you are satisfied with our offerings. Our team is grateful for your kind words and we are here to assist you with any insurance needs you may have in the future. - Brandon Combs - State Farm Insurance Agent, Dalton, GA"
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Amee Combs

January 26, 2024

5  out of  5
rating by Amee Combs
"I’m a tad biased BUT I have insurance needs as well. My claim was handled by State Farm in a quick and timely manner. The girls are friendly and educated on the products SF has to offer. I always know no matter the case, SF is there."
We responded:
"Thank you, Amee, for the amazing review! Our team works hard to provide a great insurance experience in Dalton and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Andres Dixon

January 26, 2024

5  out of  5
rating by Andres Dixon
"Great service and very knowledgeable within the industry!"
We responded:
"Andres, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Dalton, GA."
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James Nix

April 19, 2023

5  out of  5
rating by James Nix
"Great people, with values and integrity that gives you confidence in your insurance"
We responded:
"Thank you! We appreciate your trust in us to take care of your insurance policies."
Profile photo of Amy Risner

Amy Risner

June 29, 2022

5  out of  5
rating by Amy Risner
"I changed insurance companies on a spur of moment. Branddon and his employees were great to work with and made everything easy to change. He also helped us get a new roof without a lot of hassle."
We responded:
"We love seeing reviews like this, Amy! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"